
Privacy policy
Inhalt:
- 1. collection and processing of data
- 2 Use and disclosure of personal data
- 3. right to information
- 4. automatically collected, non-personal data; generation of cookies; auxiliary programmes, active content
- 5. analysis tools, tracking and advertising
- 6. security notice
- 7. contacting us
1. collection and processing of data
Every time a user accesses a page of printolino GmbH and every time a file is retrieved, data about this process is stored in a log file. This data is stored exclusively for internal system-related and statistical purposes. In detail, the following data record is stored for each retrieval:
Name of the retrieved file
Date and time of the retrieval
Amount of data transferred
Notification of whether the retrieval was successful
Description of the type of web browser used
requesting domain
Additional personal details such as your name, address, telephone number or email address are not collected unless you provide this information voluntarily, e.g. as part of your desired order or newsletter registration, a survey, a competition, to fulfil another contract or a request for information.
After transmission, all payment details (bank details, credit card details, etc.) are immediately deleted from our system. These must be entered again for a subsequent order.
2 Use and disclosure of personal data
If you have provided us with personal data, we will only use it for the technical administration of our website and to fulfil your wishes and requirements, in particular to process the contract concluded with you, to answer your enquiry or for internal mailings from printolino. Your personal data will not be passed on, sold or otherwise transferred to third parties unless
- this is necessary for the purpose of contract fulfilment. For example, it may be necessary for us to pass on your address and order data to our suppliers when you order products.
- this is necessary for billing purposes.
- you have given your prior consent.
You have the right to revoke such consent at any time with effect for the future.
The deletion of personal data takes place
- if you revoke your consent to storage.
- if knowledge of the data is no longer required to fulfil the purpose for which it was stored, or
- their storage is inadmissible for other legal reasons.
3. right to information
Upon written request, we will be happy to inform you which data we have stored about you (e.g. name, address, telephone number, etc.).
4. automatically collected, non-personal data; generation of cookies; auxiliary programmes, active content
When accessing our websites, automatically generated information (i.e. not via registration) is collected that cannot be assigned to a specific person (e.g. via an Internet browser or operating system; domain names of websites from which access is made via a web link; number of visits; average time spent on the site; pages accessed). printolino GmbH uses this information to constantly improve and update the appearance of our website and thus increase its attractiveness and user comfort.
When you visit our website, information may be stored on your computer in the form of a so-called "cookie", which allows us to automatically recognise your computer the next time you visit our website. Cookies allow us, among other things, to customise a website to your wishes or to save your password so that you do not have to re-enter it each time.if you do not want us to recognise information about your computer, please set your Internet browser so that it deletes cookies from your computer hard drive or warns you before a cookie is saved. If you leave our site via a link or by clicking on any banner adverts and thus reach external sites, cookies may also be set by the addressees of the target site you clicked on. We are not legally responsible for these cookies. For information on the use of such cookies and the information stored on them by our advertising partners, please refer to their privacy policies. Java applets and Java script are used to provide our website. If you do not wish to use these auxiliary programmes or active content for security reasons, you should deactivate the corresponding setting in your browser.
5. analysis tools, tracking and advertising
Facebook social plugins
Our website uses social plugins of the social network facebook.com of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). These are labelled with a Facebook logo (white "f" on a blue background or "thumbs up" sign).
When you visit our site, a direct connection to the Facebook servers is established via the plugin. Facebook transmits the content of the plugin directly to your browser and integrates it into the website. By integrating the plugins, Facebook receives information that you have visited our website. If you are logged in to Facebook, Facebook can associate your visit to the website with your Facebook account. You can prevent this by logging out of your account. If you interact with the plugins, for example by clicking the "Like" button or commenting on something, this information is automatically transmitted directly from your browser to Facebook and stored there.
If you are not a Facebook member, Facebook can still find out your IP address and save it. We would like to point out that printolino has no knowledge of exactly what data Facebook transmits and how it is used. To find out more about the purpose and scope of data collection and the further processing and use of data by Facebook, as well as your rights in this regard and setting options to protect your privacy, please consult Facebook's privacy policy: https://www.facebook.com/policy.php.
Facebook Pixel
We have integrated the Facebook Pixel / Conversion Tracking Pixel from Facebook Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") on our website. With the help of a cookie, the behaviour of users can be tracked after they have been redirected to the provider's website by clicking on a Facebook ad. This process is used to evaluate the effectiveness of Facebook ads for statistical and market research purposes and can help to optimise future advertising measures. The data collected is anonymous to us and therefore does not allow us to draw any conclusions about the identity of the user. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook Data Usage Policy (https://www.facebook.com/about/privacy/). You can enable Facebook and its partners to place adverts on and off Facebook. A cookie may also be stored on your computer for these purposes. Consent to the use of the visitor action pixel may only be given by users over the age of 13. If you are younger, please ask your legal guardian for permission.
YouTube plugin
Our website uses social plugins from the Google-operated website youtube.com of YouTube, LLC, 901 Cherry Ave, San Bruno, CÀ 94066, USA. When you visit our website, a direct connection to the Facebook servers is established via the plugin. This informs YouTube that you have visited our website. If you are logged in to YouTube, your visit to the website can be assigned to your YouTube profile. You can prevent this by logging out. For more information on how YouTube handles user data, please refer to YouTube's privacy policy: https://www.google.de/intl/de/policies/privacy
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of analysing your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link (http://tools.google.com/dlpage/gaoptout?hl=de).
You can find more information on this at http://tools.google.com/dlpage/gaoptout?hl=de or at http://www.google.com/intl/de/analytics/privacyoverview.html (general information on Google Analytics and data protection).
Google Adwords
This website uses Google Adwords and, in this context, conversion tracking, a web analysis service offered by Google for visitor evaluation; Google Conversion Tracking is an analysis service of Google Inc (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). When you click on an advert placed by Google, a cookie for conversion tracking is stored on your computer.
These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we can recognise that you have clicked on the ad and have been redirected to this page. Each Google AdWords customer receives a different cookie. It is therefore not possible for cookies to be tracked via the websites of AdWords customers.
The information obtained with the help of the conversion cookie is used to create conversion statistics. This tells us the total number of users who clicked on one of our adverts and were redirected to a page with a conversion tracking tag. However, we do not receive any information with which users can be personally identified.
You can prevent the storage of cookies by selecting the appropriate technical settings in your browser software. However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You will then not be included in the conversion tracking statistics.
You can find more information here: https://support.google.com/ads/answer/2662922?hl=de https://www.google.de/policies/privacy/
Information on deactivating third-party cookies can be found here: https://www.networkadvertising.org/choices/
Newsletter
If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. We use the so-called double opt-in procedure to ensure that the newsletter is sent with your consent. This involves the potential recipient being added to a mailing list. The user then receives a confirmation e-mail to confirm the registration in a legally secure manner. The address is only actively added to the mailing list if confirmation is received. We use this data exclusively for sending the requested information and offers. Newsletter2Go is used as the newsletter software. Your data will be transmitted to Sendinblue GmbH. Sendinblue GmbH is prohibited from selling your data and using it for purposes other than sending newsletters. Sendinblue GmbH is a German, certified provider that has been selected in accordance with the requirements of the General Data Protection Regulation and the Federal Data Protection Act. Further information can be found here: https://de.sendinblue.com/informationen-newsletter-empfaenger/?rtype=n2go You can revoke your consent to the storage of your data, email address and their use for sending the newsletter at any time, for example via the "Unsubscribe" link in the newsletter. The data protection measures are always subject to technical updates, which is why we ask you to inform yourself about our data protection measures at regular intervals by consulting our privacy policy.
6. security notice
We take all necessary technical and organisational security measures to store your personal data in such a way that it is not accessible to third parties or the public. Should you wish to contact us by e-mail, we would like to point out that the confidentiality of the information transmitted cannot be fully guaranteed with this method of communication. We therefore recommend that you only send us confidential information by post.
7. contacting us
If you have any other questions regarding the processing of your personal data, please write to the following address:
printolino GmbH - Technopark Lucerne / Platz 4 - 6039 Root D4
Your advantages with printolino
- Clear product designer
- Choice of custom & standard sizes
- High-end quality data printing
- Professional data control
- 12-color printing process with pigment ink for long color fastness
- Odorless & environmentally friendly ink
- Professional and personalized advice
- Swiss quality work
Payment and shipping
We offer the following payment methods:

All products are sent by Swiss Post. The shipping costs are indicated directly in the basket.
You can pick-up your image at our studio in Root D4.