- 1. Collection and processing of data
- 2. Use and passing on of personal data
- 3. Right to information
- 4. Automatically collected, non-personal data; generation of cookies; auxiliary programs, active content
- 5. Analysis tools, tracking and advertising
6. Security notice
- 7. Contacting us
1. Collection and processing of data
Every time a user accesses a page of printolino GmbH and every time a file is retrieved, data about this process is stored in a log file. The storage is exclusively for internal system-related and statistical purposes. In detail, the following data record is stored for each retrieval:
Name of the retrieved filedate
Time of the retrieval
Amount of data transferred
Message as to whether the retrieval was successful
Description of the type of web browser
Additional personal information such as your name, address, telephone number or e-mail address is not collected unless you provide this information voluntarily, e.g. in the context of your desired order or newsletter registration, a survey, a competition, for the execution of another contract or a request for information.
After transmission, all payment details (bank details, credit card details, ...) are immediately deleted from our system. These must be re-entered for a later order.
2. Use and passing on of personal data
As far as you have provided us with personal data, we will use them exclusively for the purpose of the technical administration of our web pages and for the fulfilment of your wishes and requirements, in particular for the processing of the contract concluded with you, for answering your enquiry or internal mailings from printolino. Your personal data will not be passed on, sold or otherwise transferred to third parties unless
- this is necessary for the purpose of processing the contract. For example, it may be necessary for us to pass on your address and order data to our suppliers when products are ordered.
- this is necessary for billing purposes.
- you have given your prior consent.
You have the right to revoke such consent at any time with effect for the future.
Your personal data will be deleted
- if you revoke your consent to storage.
- if their knowledge is no longer necessary to fulfil the purpose for which they were stored, or
- their storage is inadmissible for other legal reasons.
3. Right to information
Upon written request, we will be happy to inform you about the personal data we have stored about you (e.g. name, address, telephone number, etc.).
4. Automatically collected, non-personal data; generation of cookies; auxiliary programs, active content
When accessing our web pages, automatically (i.e. not via registration) generated information is collected which cannot be assigned to a specific person (e.g. via an Internet browser or an operating system; domain names of web pages from which access is gained via a web link; number of visits; average time spent; pages called up). printolino GmbH uses this information to constantly improve and update the appearance of our website and thus to increase its attractiveness and user comfort.
When you visit our website, it is possible that information initiated by us is stored on your computer in the form of a so-called "cookie", which allows us to recognise your computer automatically the next time you visit our homepage. Cookies allow us, among other things, to adapt a website to your wishes or to save your password so that you do not have to re-enter it each time.If you do not want us to recognise information about your computer again, please set your Internet browser so that it deletes cookies from your computer hard disk or warns you before a cookie is saved. If you leave our site via a link or by clicking on possible banner advertisements and thus reach external sites, it may be that cookies are also set by addressees of the target site clicked on. We are not legally responsible for these cookies. Please compare the data protection declarations of our advertising partners regarding the use of such cookies and the information stored on them. Java applets and Java script are used in the provision of our Internet offer. If you do not wish to use these utilities or active content for security reasons, you should deactivate the corresponding setting in your browser.
5. Analysis tools, tracking and advertising
Facebook Social Plugins
Our website uses social plugins of the social network facebook.com of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). These are marked with a Facebook logo (white "f" on a blue background or "thumbs up" sign).
When you visit our site, a direct connection to Facebook's servers is established via the plugin. Facebook transmits the content of the plugins directly to your browser and integrates it into the website. Through this integration of the plugins, Facebook receives information that you have visited our website. If you are logged in to Facebook, Facebook can assign your visit to the website to your Facebook account. You can prevent this by logging out of your account. If you interact with the plugins, for example by clicking the "Like" button or commenting on something, this information is automatically transmitted directly from your browser to Facebook and stored there.
On our website, we have integrated the Facebook Pixel / Conversion Tracking Pixel from Facebook Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). With the help of a cookie, the behaviour of users can be tracked after they have been redirected to the provider's website by clicking on a Facebook ad. This procedure is used to evaluate the effectiveness of the Facebook ads for statistical and market research purposes and can help to optimise future advertising measures. Thus The data collected is anonymous for us, so it does not offer us any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook data usage policy (https://www.facebook.com/about/privacy/). You may allow Facebook and its partners to serve ads on and off Facebook. A cookie may also be stored on your computer for these purposes. Consent to the use of the Visitor Action Pixel may only be given by users who are over 13 years of age. If you are younger, please ask your parent or guardian for permission.
You can find more information on this at http://tools.google.com/dlpage/gaoptout?hl=de or at http://www.google.com/intl/de/analytics/privacyoverview.html (general information on Google Analytics and data protection).
This website uses Google Adwords and in this context also conversion tracking, a web analysis service offered by Google for visitor evaluation. Google Conversion Tracking is an analysis service of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). When you click on an ad placed by Google, a cookie for conversion tracking will be placed on your computer.
These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages of our website and the cookie has not yet expired, Google and we will be able to recognise that you clicked on the ad and were redirected to that page. Each Google AdWords customer receives a different cookie. Thus, there is no way that cookies can be tracked across AdWords customers' websites.
The information obtained with the help of the conversion cookie is used to create conversion statistics. Here, we learn the total number of users who clicked on one of our ads and were redirected to a page tagged with a conversion tracking tag. However, we do not receive any information with which users can be personally identified.
You can prevent the storage of cookies by selecting the appropriate technical settings in your browser software. However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You will then not be included in the conversion tracking statistics.
You can find further information here: https://support.google.com/ads/answer/2662922?hl=de https://www.google.de/policies/privacy/
Information on deactivating cookies from third-party providers can be found here: https://www.networkadvertising.org/choices/
If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the specified e-mail address and that you agree to receive the newsletter. We use the so-called double opt-in procedure to ensure that the newsletter is sent with your consent. In the course of this, the potential recipient allows himself to be added to a distribution list. Subsequently, the user is given the opportunity to confirm the registration in a legally secure manner by means of a confirmation e-mail. Only if the confirmation is received will the address be actively included in the distribution list. We use this data exclusively for sending the requested information and offers. Newsletter2Go is used as the newsletter software. Your data will be transmitted to Sendinblue GmbH. Sendinblue GmbH is prohibited from selling your data and using it for purposes other than sending newsletters. Sendinblue GmbH is a German, certified provider, which was selected according to the requirements of the German Data Protection Regulation and the German Federal Data Protection Act. Further information can be found here: https://de.sendinblue.com/informationen-newsletter-empfaenger/?rtype=n2go You can revoke your consent to the storage of data, the email address and its use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The data protection measures are always subject to technical updates, which is why we ask you to inform yourself about our data protection measures at regular intervals by consulting our data protection declaration.
6. Security notice
We take all necessary technical and organisational security measures to store your personal data in such a way that they are not accessible to third parties or the public. Should you wish to contact us by e-mail, we would like to point out that the confidentiality of the information transmitted cannot be fully guaranteed when using this method of communication. We therefore recommend that you send us confidential information exclusively by post.
7. Contacting us
If you have any other questions regarding the processing of your personal data, please write to the following address:
printolino GmbH - Technopark Luzern / Platz 4 - 6039 Root D4.
Ihre Vorteile bei Printolino
- Übersichtlicher Produktdesigner
- Individuelle Formatwahl & Standardformate
- Datenverbindlicher Druck in Highend Qualität
- Professionelle Datenkontrolle
- 12-Farben-Druckverfahren mit Pigmenttinte für lange Farbechtheit
- Geruchsneutrale & umweltfreundliche Tinte
- Fachmännische und persönliche Beratung
- Schweizer Qualitätsarbeit
Zahlung & Versand
Wir bieten Ihnen folgende Zahlungsmöglichkeiten an:
Der Versand aller Produkte erfolgt mit der Schweizerischen Post. Die Versandkosten werden Ihnen direkt im Warenkorb angezeigt.
Eine Abholung in unserem Atelier in Root D4 ist möglich.